The move comes after both firms membership to the Travel Trust Association (TTA) - a trade body that ensures travel companies abide by industry regulations - ended on 29 October. I was also wrongly advised about passport expiry dates, told I should be able to see my booking online for 11 days with no luck, they put the lead passenger under the wrong name and told me they'd fixed it 3 times when they hadn't at all, I was promised emails and call backs within 24-48 hours that never arrived I raised a complaint and the only response was "please accept our apologies" absolutely not good enough! They seem to think that no matter how many problems they make as long as it's now resolved is all that matters. Teletext Holidays has stopped taking new bookings, while sister company Alpharooms says existing trips will not be fulfilled. Please avoid! See critical reviews Reviews (2) I predict there are going to be a lot more problems with this holiday! I was also wrongly advised about passport expiry dates, told I should be able to see my booking online for 11 days with no luck, they put the lead passenger under the wrong name and told me they'd fixed it 3 times when they hadn't at all, I was promised emails and call backs within 24-48 hours that never arrived I raised a complaint and the only response was "please accept our apologies" absolutely not good enough! They seem to think that no matter how many problems they make as long as it's now resolved is all that matters. Right from the off it seemed they wanted us to book a different airport but we were adamant with the airport we wanted to fly from and still they booked the wrong one and were asking us to just fly from the one they'd booked instead of making them change it! They were so quick to take my money that they didn't even book the right airport and it took me 5 days to get it changed. I would strongly advise not to book through this company.
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